Bought the Habit Nest App on habitnest.com and it isn't unlocked yet? Most people are sorted in under a minute.
Which phone do you use?
Tap one to see your steps.
1. I was already logged in to the app
The app checks your membership when it starts, so it needs a fresh start.
- Swipe up from the bottom of the screen and pause, find Habit Nest, and swipe it up to close it.
- Open Habit Nest again. Your membership should now be unlocked.
Still locked? Check 2 below.
2. I signed in with Apple, or use a different email in the app
Your membership is linked to the email your order confirmation was sent to. If you signed in with Apple and chose "Hide My Email", or your app account uses another email, we just need to connect the two.
- Find the email your order confirmation was sent to.
- Find the email (or Apple ID) you use to log in to the app.
- Send us both and we'll connect them, usually within one business day:
Tip: if you haven't used the app much yet, you can also log out and tap Sign up with email using your order email. It unlocks right away.
3. I've tried that and it's still locked
- Is the app up to date? Update it in the App Store.
- Did the order go through? You should have an order confirmation email from Habit Nest.
- Did you close and reopen the app after logging in?
If all of that checks out, send us a screenshot of what you see and we'll fix it:
Don't have the app yet? Download it from the App Store, tap Sign up with email, and use the email your order confirmation was sent to.
1. I was already logged in to the app
The app checks your membership when it starts, so it needs a fresh start.
- Tap the square or three-line button at the bottom of the screen (or swipe up from the bottom and hold), then swipe Habit Nest away.
- Open Habit Nest again. Your membership should now be unlocked.
Still locked? Check 2 below.
2. I signed in with Google, or use a different email in the app
Your membership is linked to the email your order confirmation was sent to. If your Google account or app login uses another email, we just need to connect the two.
- Find the email your order confirmation was sent to.
- Find the email (or Google account) you use to log in to the app.
- Send us both and we'll connect them, usually within one business day:
Tip: if you haven't used the app much yet, you can also log out and tap Sign up with email using your order email. It unlocks right away.
3. I've tried that and it's still locked
- Is the app up to date? Update it in Google Play.
- Did the order go through? You should have an order confirmation email from Habit Nest.
- Did you close and reopen the app after logging in?
If all of that checks out, send us a screenshot of what you see and we'll fix it:
Don't have the app yet? Download it from Google Play, tap Sign up with email, and use the email your order confirmation was sent to.
Manage or cancel your membership any time at habitnest.com/apps/subscriptions/cp.